Cancellations & Changes
Guests who do not honour their appointments may be charged a cancellation fee as follows:
More than 24 hours - cancelled without charge.
Less than 24 hours - 25% of the service price may be charged.
3 hours or less within service time - 50% of the service price may be charged.
"No Show" - failure to show or notify the salon will result in a full price charge.
Overnight / Weekend cancellations - will be considered at the time we receive them, not at the time they are left on voicemail, email, or any other messaging. i.e - overnight message left, we would receive the next day at 9am.
Gratuities may be offered at your discretion.
A Credit card may be required to secure reservations for color corrective services, extensions and wedding parties. This is not negotiable.
* Please note, this guide will be used at our discretion and is subject to change without notice.